Using WhatsApp to Support English Language Learning: A Systematic Review

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Ahmad Syairofi, Didi Suherdi, Pupung Purnawarman

2023 CALL-EJ Vol. 24 Issue 1 Review Cited by 4 SDG 4 Quartile

Abstract

This study examines the use of WhatsApp as a learning platform for English language teaching and learning regarding the trends, ways, and main findings. Adopting the systematic review methodology, eighty-one empirical studies published between 2013 and 2022 were shortlisted, of which 39 were selected and analyzed utilizing a content analysis method. The findings revealed that the use of WhatsApp gained popularity in 2016 and sharply increased in 2021. Additionally, mixed methods became the most frequently used research method, while vocabulary was the most investigated language skill. Moreover, the ways WhatsApp was employed showed similar instructional activities with some variation among all studies. Further analysis revealed the advantages and challenges of employing WhatsApp for educational purposes such as supporting listening and reading comprehension, increasing students’ motivation and participation, and technical issues. In addition, many studies measured the effectiveness of using WhatsApp, which reported positive results. Finally, synthesizing the selected studies resulted in recommendations for language teachers and further research agenda. © 2023, The Pacific Association for Computer Assisted Language Learning (PacCALL). All rights reserved.

Affiliations

Universitas Pendidikan Indonesia, Indonesia

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