Vina Fujiyanti, Syifaul Fuada, Nadia Tiara Antik Sari
COVID-19 pandemic gives a very significant impact on many aspects of life in a global scale. In Indonesia, as in many countries in the world, public activities involving many people are restricted and regulated to prevent the virus’ broader spread. Technology which still enables activities to be conducted individually and remotely is needed, because during the pandemic, they can only be done very limitedly, if not stopped. Therefore, people are utilizing telecommunications to assist activities during the COVID-19 pandemic. Several innovations involving telecommunication technology are applied, e.g., distance learning (e-learning), online business (e-commerce), and digital health services (e-health). However, there are many challenges in using telecommunication technology during a pandemic in developing countries, especially in Indonesia. This article examines (1) the role of telecommunication technology in education, economy, and health sectors, (2) the challenges, and (3) how telecommunication technology as the solution can be more effective in future. This article provides an outlook and in-depth overview of how the impact of recent technology, especially telecommunication, played a vital role in the three crucial sectors in mid-low countries like Indonesia during the COVID-19 outbreak. © 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
Universitas Pendidikan Indonesia, Bandung, Indonesia
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