JOB SATISFACTION AS A MEDIATOR IN IMPROVING EMPLOYEE PERFORMANCE THROUGH TALENT AND KNOWLEDGE MANAGEMENT

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Bayu Indra Setia, Tjutju Yuniarsih, Mohammad Fakry Gaffar, Edi Suryadi, Azhar Affandi, Tatik Rohmawati

2022 Journal of Eastern European and Central Asian Research Vol. 9 Issue 5 Article Cited by 10 SDG 8SDG 16SDG 17 Quartile

Abstract

This study aims to analyze Job Satisfaction as a Mediator in Improving Employee Performance through Talent and Knowledge Management. The data analysis used is verification analysis. The population is focused on 16 logistics service companies in the city of Bandung. The analytical tool used is the Structural Equation Model (SEM)-PLS, data obtained through questionnaires to 160 employees. The findings reveal that talent management and knowledge management make a positive contribution to job satisfaction, either partially or simultaneously, which has an impact on employee performance. This is because logistics services will always innovate in accordance with good knowledge management and talent management, therefore employees are required to express their thoughts, ideas and abilities to achieve all of this. This research adds to knowledge about how logistics service companies can manage talented employees and knowledge management that can lead to increased job satisfaction which has an impact on employee performance. © 2022, Institute of Eastern Europe and Central Asia. All rights reserved.

Affiliations

Department of Management, Universitas Pendidikan Indonesia, Bandung, Indonesia; Faculty of Economics and Business, Universitas Pasundan, Bandung, Indonesia; Department of Government Science, Universitas Komputer Indonesia, Bandung, Indonesia

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