Predicting Tourist Loyalty toward Cultural Creative Attractions the Moderating Role of Demographic Factors

Closed

Carol Y. Lu, David Dean, Dwi Suhartanto, Ananda Sabil Hussein, Suwatno, Lusianus Kusdibyo, Brendan T. Chen, Arie Indra Gunawan

2021 Journal of Quality Assurance in Hospitality and Tourism Vol. 22 Issue 3 Article Cited by 31 SDG 17SDG 12SDG 16 Quartile

Abstract

The objective of this study is to assess the role of tourist motivation and demographic factors in influencing tourist loyalty toward cultural creative attractions. This study uses self-administered questionnaires to collect the data from five cultural creative attractions in Taichung, Taiwan. Overall, 304 responses were gathered to examine the proposed hypotheses. The results reveal that tourist experience is a key factor in determining loyalty toward cultural creative attractions while tourist motivation strengthens experience quality and perceived value. The multi-group analysis did not find any significant path differences between loyalty and its determinants across the demographic characteristics. © 2020 Taylor & Francis Group, LLC.

Affiliations

Department of International Business, Chung Yuan Christian University, Taoyuan, Taiwan; Faculty of Agribusiness and Commerce, Lincoln University, Lincoln, New Zealand; Department of Business Administration, Politeknik Negeri Bandung, Bandung, Indonesia; Faculty of Economics and Business, Universitas Brawijaya, Malang, Indonesia; Faculty of Economics and Business Education, Universitas Pendidikan Indonesia, Bandung, Indonesia; Department of Leisure Industry Management, National Chin-Yi University of Technology, Taichung, Taiwan

Research at a Glance

Premium content — register to unlock

Research at a Glance

Register to unlock

Topics & SDG Alignment

Premium content — register to unlock

Topics & SDG Alignment

Register to unlock

Collaboration

Premium content — register to unlock

Collaboration

Register to unlock

Author Profile (Selected)

Premium content — register to unlock

Author Profile (Selected)

Register to unlock

References Overview

Premium content — register to unlock

References Overview

Register to unlock

Journal & Source

Premium content — register to unlock

Journal & Source

Register to unlock

Metadata & Integrity

Premium content — register to unlock

Metadata & Integrity

Register to unlock