Social capital and electronic word-of-mouth (eWOM) effect toward online purchase intention

Closed

Adhi Prasetio, Ratih Hurriyati, Puspita Kencana Sari, Fetty Poerwita Sary

2017 Advanced Science Letters Vol. 23 Issue 11 Article Cited by 9 SDG 9SDG 16 Quartile

Abstract

A Social media popularity is growing fast lately due to its capability to mimic daily human social interactivities. The following step that cannot be avoided is the adoption of a social media usage for an online retail activity. This research goal is to find out if a social capital within a social media platform can be used to increase an online purchase intention especially in a social media environment. A model of an online consumer behavior in a social media environment, especially in order to understand what drives purchase intentions, which consists of three variables. The online Purchase Intention and two other variables (eWOM and Social Capital) that could have effect on it are investigated in this research. To test hypotheses, Partially Least Square analysis is conducted to analyze 200 data collected from online questionnaire. The result showed that Social Capital has significant effect on eWOM and eWOM also has effect on Purchase Intentions. © 2017 American Scientific Publishers. All rights reserved.

Affiliations

School of Economic and Business, Telkom University, Bandung, Indonesia; Universitas Pendidikan Indonesia, Bandung, Indonesia

Research at a Glance

Premium content — register to unlock

Research at a Glance

Register to unlock

Topics & SDG Alignment

Premium content — register to unlock

Topics & SDG Alignment

Register to unlock

Collaboration

Premium content — register to unlock

Collaboration

Register to unlock

Author Profile (Selected)

Premium content — register to unlock

Author Profile (Selected)

Register to unlock

References Overview

Premium content — register to unlock

References Overview

Register to unlock

Journal & Source

Premium content — register to unlock

Journal & Source

Register to unlock

Metadata & Integrity

Premium content — register to unlock

Metadata & Integrity

Register to unlock